Privacy

Hotraco Group welcomes you to this website and appreciates your interest in our company and our products and services. Hotraco Group values your privacy. We process personal data in order to carry out our work quickly and efficiently and to optimise our service to you. Safeguarding the security and privacy of your personal data is not only in your interest but also in ours. In this respect, Hotraco Group complies with the relevant legislation and regulations, which sets requirements for the use of privacy-sensitive information.

Hotraco Group safeguards the quality, confidentiality, accuracy and completeness of the personal information it processes. We use appropriate technical and management procedures to keep the information accurate, current and complete. If you indicate that certain information may not be used as a basis for further contact, we will respect that. As a result, your privacy remains guaranteed.

Personal data that we process

The personal data that we process are any personal data that visitors leave behind on the website of Hotraco Group B.V. or its subsidiaries (hereinafter: ''Website''). During a visit to our Website, you may be asked to provide your personal data. It is your choice whether or not to do so. Personal data is any data that can be traced to a person. Examples are your name, address, phone number and account number but also photos and biometric data are personal data.

Personal data that we process can be divided into categories for convenience. We use the following categories of personal data about you:

• Name

• Profession

• E-mail

• Phone

• Company

• Address (postal code, town, country)

Processing purpose

Any data that you provide to Hotraco Group through the Website will be processed by us for general business purposes such as providing our services and dealing with queries and complaints.

Legitimate basis

Hotraco Group only processes personal data on a lawful basis.

We use the following legal grounds:

Permission, in order to receive the newsletter, your permission will first be asked. Hotraco Group stores this permission as a record. You can always revoke consent.

Agreement, for the use of our services an agreement is used.

Legal obligation, Hotraco Group also collects personal data to comply with its legal obligations.

Third parties

Hotraco Group does not collect data from third parties.

The only data we process is received from the persons concerned themselves.

We will not provide the (personal) data you provided to other parties, unless this is necessary for the execution of the agreement or to comply with a statutory obligation.

Applicants

We will keep your details for no longer than 4 weeks after the procedure has ended. This allows us to still approach you if, on closer inspection, the previous candidate turns out not to be suitable. If you have given us permission to keep your details for longer, we will keep them for a maximum of 1 year after the end of the application procedure. The data will never be passed on.

If you take up employment with us after the conclusion of the application procedure, the data that were part of the application procedure will be included in the personnel file.

Security of personal data

Because security of personal data is very important, Hotraco Group ensures that we have appropriate various technical and organisational measures in place to ensure that personal data cannot be misused or otherwise fall into the hands of the wrong person. If we transfer your personal data to other organisations such as processors, we ensure that these organisations follow the same standards.

Legal deadlines

We will not retain your information longer than is necessary to fulfill the purposes stated in this privacy statement.

Your rights

Hotraco Group believes it is important that you can properly exercise the rights you have under the law. That is why it is so easy to contact us via the website.

You can exercise the following rights:

• The right of inspection: you have the right to inspect what personal data we process about you.

• The right of rectification: if the personal data we process about you is incorrect, you have the right to have it rectified.

• The right to delete: if we no longer need your personal data for the purpose for which we obtained it, you have the right to ask us to delete it. There are some exceptions to this, such as our duty to keep certain data for

• The right to restriction: during the period that we are in the process of determining whether your data must be rectified, determining the (un)lawfulness of data processing, determining whether data must be deleted or you have objected to the processing, you have the right to request the restriction of the processing.

• The right of data portability: at your request we must transfer all personal data we hold on you to you or another organisation of your choice. You can only exercise this right if the data is processed on the basis of consent or agreement.

• The right to object: if we process data on the basis of legitimate interest or general interest, it is possible to object, after which a balancing of interests will follow. In the case of direct marketing, you always have the right to object.

Reporting a data breach

If you have found a data leak, you can report it to us using the contact form on the website.

Cookies

Our website uses both functional cookies and cookies for analytical purposes. You can find more information about this in our Cookie Statement.

Changes to this privacy statement

We reserve the right to modify this privacy statement if required by law or regulation. Because of the above, you are requested to regularly read the privacy statement so that you remain aware of its current content.

Contact

If you have any questions, complaints or comments, please contact us via the contact form on the website. You can also contact our Privacy Officer.

Submit a complaint to the competent authority: the Authority for the Protection of Personal Data

The Hotraco Group believes it is important to have satisfied customers. Even though we do everything we can to strive for this, it may happen that you are not satisfied. It is possible to submit a complaint to the Netherlands Authority for the Protection of Personal Data. You can do this via:

https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons